Hello welcome to our blog page. You’ll find lots of blogs here about sales, sales training, coaching, LinkedIn and the Customer Journey, oh and some New Results news too. Hope you enjoy them, feel free to share and comment.

Optimum Vos Launch

Launch of new coaching programme

We're delighted to launch our innovative new coaching programme aimed at helping you 'to be the best you'.  We're passionate about training, coaching and self-development and our new Optimum Vos programme will combine all three.

A six-month commitment, with clients attending a day a per month in peer groups of six. There are three levels, or packages available, a basic, medium and adva…

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Nevil guest speaker at venue opening

Our very own Nevil was the guest speaker at the launch of the Lecture Suite at the Scottish capital’s Royal Botanical Gardens.

Nevil is Regional President of the Professional Speaking Association and is a regular speaker at events regionally and nationally.

“Through New Results Training I do a lot of work with Sodexo and spoke at their annual conference earlier this year. Sode…

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Common sales myths and their truths

Over the 30 years or so that I've been in sales/sales management/sales training, there's been the occasional myth that continues to do the rounds.  Here are three that still get trained out or cited as being true.

Myth #1: 55% of the meaning in face to face communication comes from body language, 38% from tone and 7% from words.

This is a misrepresentation of the 1967 research fi…

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What could students possibly gain from LinkedIn networking (and other online platforms)

LinkedIn networking and networking effectively was the subject of a seminar I ran for students at Newcastle University Careers week.

The picture shows them starting to network and the physical act of growing a network (speaking to someone new in the room) and connecting up with people. We then went on to show how you replicate that on LinkedIn, along with showing them some of the other g…

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Selling to decision-makers & influencers. Lessons from a kid’s party.

It's great when a business owner recognises who the decision-makers and influencers are. Here's a short story about a kid's party.

If you have children under the age of 10, chances are they're at birthday parties on a frighteningly regular basis.

Really, just how many friends can a five year old child have?  I've got to be honest, the parties aren't normally much fun for the pare…

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LinkedIn, sales

When it comes to your network, size isn’t everything!

It’s not the size of your network, it’s the value in your network.

Having more connections on any social media is good, but having a strong network that you support and help is key.  Likewise, a network that supports and helps you is much better. How do you add some value to your network?

  • Share information that is useful to connections (especially your customers or pote…

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Where do you go for your "Super school days"?

It's important to invest in personal and professional development and for me this comes in many different forms.

I was fortunate enough to attend the bi-annual conference of the Professional Speaking Association (PSA)  in Reading last October. This PSA convention is part of my development and one that I find useful, rewarding and engaging. So, let me explain why:

Seeing some of t…

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Time-management? Forget it.

Time-management.  You can't do it;  it's a misnomer.

Time's the great leveller: no matter how wealthy or poor we are, we all get 168 hours in a week.  Which means that unless you've found a fully functioning TARDIS or Doc Brown's DeLorean, you're as powerless to manage time as the other 7 billion or so folk on Earth.

It's really about self-management: what do you chooseRead More


Why consumer behaviour is important

Consumer behaviour is important and here's a short story about why.

A long weekend in the magnificent village of London – what could be nicer?

Nevil was already there, having been visiting clients the day before, so I decided to take the early train so we could fill our day.  All started well: a sunny day and an excellent breakfast served up by the friendly team on the Virgin E…

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How is closing like a marriage proposal?

A lot is said about “closing the deal” or “closing techniques”, and some of the traditional methods are still very useful and at the same time, some new closing techniques are worth exploring.

Firstly let’s define what stages there are in winning more business, increasing your sales and getting customers to yes.

Getting a contract signed, agreeing a face to face meeting …

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Helpful resources...

We spend a lot of time researching our training courses and once we’ve found something useful we love to share it. So here’s some useful free resources for you to read, watch and use.

LinkedIn Profile


How to build your perfect LinkedIn profile

90 seconds of a meeting


First 90 seconds of a meeting

Planning for coaching


Planning your coaching sessions