Hello welcome to our blog page. You’ll find lots of blogs here about sales, sales training, coaching, LinkedIn and the Customer Journey, oh and some New Results news too. Hope you enjoy them, feel free to share and comment.

Eilidh Milnes Podcast

Eilidh Milnes Sales Podcast

Eilidh Milnes Podcast


Welcome to the bonus resources from Eilidh's podcast series. Hope you enjoyed our conversation about all things sales related. You can read a transcript of the podcast Read More


The route(r) to better performance


I was asked to do a short presentation to explain what New Results does. So naturally I took along one of our old D-Link routers...

Imagine the excitement on the day that this (then) new router arrived: full of the promise of increased performance. Deciding that I was the right person for the job, I set about the installation. How hard could it be?

The promised perfo…

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LEP, Mike

Growth Hub Event

We are chuffed to be part of the Growth Hub event on March 23rd. Here is an article that was recently featured on BDaily, here it is if you'd like to give it a read:

Business owners and SMEs in the North East ar…

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Apprenticeship experts turn to Mike for New Results

Great piece in Bdaily on our recent work with Baltic Training Services.

Baltic Training Services, based at Newton Aycliffe, are an innovative apprenticeship provider who work with leading employers in the IT sector across the country. When the expanding company wanted to generate more leads for its field sales team, they chose Mike Lever, from New Results, to coach their office-based sa…

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SME Growth Workshops

We're pleased to be a part of the delivery team offering Sales and Marketing workshops to SME's in the North East. We'll be supporting businesses with their "pitch" and "closing the sale" in a series of workshops followed by 1:1 mentoring support.

Free workshops scheduled for growth oriented SMEs.

A string of sales and marketing workshops will be rolled out early 2017 for SME’s…

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Optimum Vos Launch

Optimum Vos Launch 14th October

What an amazing venue Durham Castle was for the launch of our new coaching programme: Optimum Vos.

Lucky people also got a sneaky peek of our new branding, keep your eyes peeled.

Big thank you to Angela from The Bigger Picture for our photos too.

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Optimum Vos Launch

Launch of new coaching programme

We're delighted to launch our innovative new coaching programme aimed at helping you 'to be the best you'.  We're passionate about training, coaching and self-development and our new Optimum Vos programme will combine all three.

A six-month commitment, with clients attending a day a per month in peer groups of six. There are three levels, or packages available, a basic, medium and adva…

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Nevil guest speaker at venue opening

Our very own Nevil was the guest speaker at the launch of the Lecture Suite at the Scottish capital’s Royal Botanical Gardens.

Nevil is Regional President of the Professional Speaking Association and is a regular speaker at events regionally and nationally.

“Through New Results Training I do a lot of work with Sodexo and spoke at their annual conference earlier this year. Sode…

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Common sales myths and their truths

Over the 30 years or so that I've been in sales/sales management/sales training, there's been the occasional myth that continues to do the rounds.  Here are three that still get trained out or cited as being true.

Myth #1: 55% of the meaning in face to face communication comes from body language, 38% from tone and 7% from words.

This is a misrepresentation of the 1967 research fi…

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What could students possibly gain from LinkedIn networking (and other online platforms)

LinkedIn networking and networking effectively was the subject of a seminar I ran for students at Newcastle University Careers week.

The picture shows them starting to network and the physical act of growing a network (speaking to someone new in the room) and connecting up with people. We then went on to show how you replicate that on LinkedIn, along with showing them some of the other g…

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Helpful resources...

We spend a lot of time researching our training courses and once we’ve found something useful we love to share it. So here’s some useful free resources for you to read, watch and use.

90 seconds of a meeting


First 90 seconds of a meeting

Planning for coaching


Planning your coaching sessions


Why do customers buy?